Request a Pickup, Swap or Extension

Already have an EcoBox container? Tell us what you need and we will call or text you to confirm.

Use this form to ask for a pickup, a swap or more time. It is a request, not a confirmation: we will call or text you to confirm the date. We generally run Monday through Saturday.

Need it handled today? Call (847) 252-1111 or send us a text.

Good to know

  • Pickup is not automatic. The container stays with you until you ask us to collect it. This form is how you ask.
  • Extra days run to the actual pickup date. Day 8 onwards is billed per day up to and including the day we collect the container, not the day you sent the request.
  • Timing. We can usually collect the next day and sometimes the same day, but it depends on the schedule, so we do not promise a date. Ask as early as you can.
  • Swap. Every swap is a new rental: a new 7-day period and a new weight allowance, at the current rate.
  • Extra weight is billed per ton. The disposal facility weighs the load and we bill per ton over your allowance on the weight recorded on the disposal facility scale ticket.
  • Blocked spot. If we cannot reach the container when we arrive, the dry-run trip fee applies and we reschedule.
  • Cancelling. Call or text us before the container is delivered and we will do what we can to cancel or reschedule.

Current rates and fees are on our pricing page. Not sure the next load fits? Try the size calculator.